VERO Rights can be a sticky situation on eBay. VERO rights was designed with good intentions to allow sellers to claim ownership of products so that other seller could not “illegally” obtain them and sell them. This can be an incredibly useful program for many people in all selling categories, but especially those selling handmade goods, downloads, self published books, etc. By being the VERO owner, you are preventing others from duplicating your item to make profit. In ways, it’s like a patent or copyright.
The problem is that every day, hundreds of sellers are slapped with unjust bans due to competitors claiming VERO rights on products that they do not have VERO rights to. Its disappointing to report, but evidence has proven that many upstanding POWERSELLERS are involved in this “crime”.
The second problem is the actual “eBay” aspect. Supposedly, eBay MANUALLY reviews each repot before pulling the listing or handing out bans. I have personally found this to be false.
If you have been a victim of false VERO rights claims, there’s a lot you can do. Here’s my quickie guide to aid this process. BE SURE TO KEEP SAVED RECORDS OF ALL COMMUNICATION. I highly suggest screenshots of every piece of evidence.
1. After your listing has been pulled, you need to dispute it with eBay. Write to them request for the VERO rights owner information. By law, they MUST provide you with this. If they do not provide you with this information, you are looking at a different case.
2. After receiving information, you will want to contact the seller. I suggest NOT calling. You need physical evidence. Email them with details.
3. If you do not get a response from the VERO owner in a reasonable amount of time, you need to give this information to eBay
4. If you are found to be in the right, you now have a case. You will want to begin building your suit against eBay.
5. If your listing is NOT specifically for “VERO” rights, but instead for “copyright infringement”/ “trademark infringement” and it is FALSE, read THIS article.
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2 comments:
am power seller gold...500k in 10 years on ebay. ebay is preventing me from 1. relisting nike golf shoes b. repairing a listing by changing a picture in an existing listing for adidas golf shoes. THey dont call it vero and their system is refusing my request for a vero appeal form since the items were not "pulled" for Vero Listings violation.....I am calling stealth VeRO. Catch 22. PS Support says it it due to an agreement with nike and adidas
Quite a few EBay vendors of collections of e-books appear to misunderstand terms such as "copyright", "public domain", "resell rights" etc.
Authors are seeing a lot of "collections" of copyrighted works, and EBayers wrongly believe that they own a copyright to a .pdf if they have snagged e-books from pirate sites or file-sharing sites.
This is not the case. If the author is alive, most likely, the work cannot be duplicated and resold (or shared).
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